5 Common Credentialing Mistakes That Cost Therapy Practices Revenue
Credentialing errors can lead to claim denials, billing gaps, and lost revenue. Here are the five most common mistakes we see therapy pra...
Optometry & Ophthalmology
Track OD state licenses, ABO board certifications, therapeutic permits, and vision plan enrollments for every provider in your practice. Credentialing Now replaces spreadsheets with a system designed for optometry and ophthalmology.
Eye care practices juggle vision plan panels, therapeutic certifications, and board credentials across multiple provider types. Our platform keeps it all organized.
Monitor optometrist state license expiration dates, CE requirements, and renewal deadlines across every jurisdiction where your ODs practice, including therapeutic and diagnostic certification endorsements.
Track American Board of Ophthalmology certification and Maintenance of Certification (MOC) requirements for your ophthalmologists, including cycle deadlines and exam completion status.
Manage provider enrollment and revalidation for Vision Service Plan (VSP), EyeMed, Spectera, and other major vision plan panels — alongside medical insurance credentialing.
Track DEA registration for therapeutic optometrists authorized to prescribe controlled substances, along with state-specific therapeutic pharmaceutical agent (TPA) certifications.
Keep CAQH ProView profiles current for every OD and ophthalmologist. Track attestation deadlines and ensure profile data stays synchronized with your credentialing records.
Track certified paraoptometric (CPO), certified paraoptometric technician (CPOT), and certified paraoptometric assistant (CPOA) certifications and renewal timelines for your support staff.
Add your ODs, ophthalmologists, and optometric technicians. Upload existing licenses, board certifications, DEA registrations, and vision plan enrollment confirmations. We'll help you migrate everything.
The platform monitors expiration dates for state licenses, therapeutic certifications, ABO MOC cycles, CAQH attestations, and vision plan revalidations. You'll get alerts well before anything lapses.
With every provider's credentials current across medical and vision plans, your practice avoids claim denials, dropped panel participation, and compliance gaps that disrupt patient care and revenue.
Optometrists work across two insurance worlds — vision plans and medical panels — on top of state licensure whose scope varies widely. Here is what a practice actually has to assemble and keep current for each OD.
Every OD needs a license from the optometry board in each state where they see patients, and scope of practice differs by state. Therapeutic pharmaceutical agent (TPA) authority is granted at the state level, so payer applications ask which therapeutic authority the license carries. Renewal cycles and CE hour requirements also vary state to state.
Routine exams and eyewear bill through vision plans such as VSP and EyeMed, which run credentialing processes separate from medical insurance. Each plan has its own application, effective date, and recredentialing cycle, and a provider can be active on one panel while still pending on another.
Medical eye care — glaucoma management, dry eye treatment, diabetic eye exams, foreign body removal — bills to medical insurance, not vision plans. That means Medicare enrollment plus commercial medical panel applications, each requiring an NPI (Type 1 for the OD, Type 2 for the practice). Medicare revalidation comes around every five years.
Most commercial payers pull application data from CAQH, and the profile must be re-attested every 120 days. A lapsed attestation quietly stalls new panel applications and recredentialing. Credentialing Now tracks the attestation cycle and sends reminders before each deadline.
In states where optometrists are authorized to prescribe controlled substances, a DEA registration is part of the credential file, renewed every three years. Applications for medical panels and facilities will ask for the number, so it needs to be stored and tracked alongside the state license it depends on.
Every panel application asks for a current certificate of insurance with coverage dates and limits, so the COI needs to live somewhere retrievable and get replaced before it expires. Practices also need routine OIG and SAM.gov exclusion screening — Credentialing Now runs those checks monthly and logs the results.
In most practices, yes. Vision plans like VSP and EyeMed cover routine exams and eyewear, while medical eye care — glaucoma, dry eye, diabetic eye exams — bills to the patient's medical insurance. Each side runs its own credentialing, so a new OD typically needs vision panel applications and medical panel applications, including Medicare, submitted separately.
Commercial payer enrollment generally runs 60 to 150 days from a complete application, and vision plans and Medicare each have their own timelines. Start applications as soon as a new OD signs, because most panels will not backdate an effective date to cover visits seen before approval.
Yes for most commercial medical panels and many vision plans, which pull application data from CAQH ProView. The profile must be re-attested every 120 days. A lapsed attestation stalls new applications and can hold up recredentialing with panels the OD is already on.
Only when prescribing controlled substances, which depends on the state's optometric prescribing authority. In states where ODs can prescribe controlled substances, payer and facility applications will ask for the DEA number, and the registration must be renewed every three years like any other prescriber's.
See how Credentialing Now handles the complexity of optometry and ophthalmology credentialing. Request a demo tailored to your practice.
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